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Return & Refund Policy
A Legal Disclaimer
Zaza Distribution reserves the right to modify this Return & Refund Policy at any time without prior notice. All return and refund requests are subject to review and approval based on our quality assurance standards. Items showing signs of use, damage, or alteration may not qualify for a refund or replacement. By making a purchase, you acknowledge and agree to the terms of this policy and any applicable consumer protection laws.
20-Day Return Window
We accept returns within 20 days of delivery — no questions asked.
Ideal for items that didn’t meet your expectations or fit your business needs.
Return Eligibility
The product is unused and in its original packaging.
All inserts, manuals, and accessories are included.
The item remains in the same condition as when delivered.
Free Return Shipping
Zaza Distribution covers all return shipping costs.
Once approved, you’ll receive a prepaid shipping label via email — just attach it to your package and send it back.
Damaged or Incorrect Deliveries
If your order arrived broken, defective, or incorrect due to our mistake:
You can request a replacement or a full refund — the decision is yours.
We take care of everything at no extra cost to you.
Refund Process
After we receive and inspect your return, refunds are issued directly to your original payment method.
Processing typically takes 3–5 business days, and we’ll email you once it’s complete.
Need Help?
Our support team is always ready to assist with returns or product concerns.
📧 Email: contact@zazadistribution.com
Return Eligibility
The product is unused and in its original packaging.
All inserts, manuals, and accessories are included.
The item remains in the same condition as when delivered.
Free Return Shipping
Zaza Distribution covers all return shipping costs.
Once approved, you’ll receive a prepaid shipping label via email — just attach it to your package and send it back.
Damaged or Incorrect Deliveries
If your order arrived broken, defective, or incorrect due to our mistake:
You can request a replacement or a full refund — the decision is yours.
We take care of everything at no extra cost to you.
Refund Process
After we receive and inspect your return, refunds are issued directly to your original payment method.
Processing typically takes 3–5 business days, and we’ll email you once it’s complete.
Need Help?
Our support team is always ready to assist with returns or product concerns.
📧 Email: contact@zazadistribution.com